court_pro
court_pro
09 June 2025 icon09 June 2025

Terms & Conditions

These Legal Terms & Conditions ("Terms") govern the use of the CourtPro LLC mobile application ("CourtPro" or the "App"). By accessing or using the App, you agree to these Terms. If you do not agree, please do not use the App.

1. Definitions

CourtPro – CourtPro LLC, the owner and operator of the App.
App – The CourtPro mobile application.
User – Any individual who accesses or uses the App.
Premium User – A User subscribed to a CourtPro Premium plan.
Club – A sports facility or organization offering services through CourtPro.
Services – Court bookings, matches, lessons, tournaments, leagues, and related features.
Organizer – The User who creates a booking or match.
Slot – An individual player's share of a court booking (typically ΒΌ court for doubles).

2. General Information

CourtPro provides a digital platform for sports facility booking and management. We may update these Terms periodically. Continued use of the App after updates constitutes acceptance of the revised Terms. Clubs may post additional rules that apply at their venues.

3. User Responsibilities

Users must:

  • Be at least 18 years old (minors may participate through a parent/guardian account where permitted by Club policy).
  • Provide accurate information and keep account credentials secure.
  • Use the App lawfully and in compliance with Club rules (where applicable).
  • Manage bookings responsibly and avoid misuse of payment or cancellation policies.

4. Booking & Payments

I. Charge timing

  • Court bookings: Payment is processed 24 hours before the scheduled start time.
  • Bookings made within 24 hours of match time: Payment is processed at the match time and is non-refundable from the moment of booking.
  • Tournaments: Payment is processed at the time of booking and is non-refundable.

II. Responsibility for fees

  • Each Player is responsible for their own Slot (typically ΒΌ of a doubles court or Β½ of a single court), unless the Organizer pays the full court fee.
  • Discounts or agreements (where applicable specific to the club) apply only to your own Slot.
  • Empty Slots: If a booking is not fully filled, the cost of empty Slots is charged equally among participating Players at standard club rates.

Example: Two players on a doubles court β†’ each pays for their own Slot plus one empty Slot.

III. Cancellations (courts)

  • Cancel 24+ hours in advance: No charge.
  • Cancel within 24 hours: Full charge applies automatically.
  • Replacement or Additional players: You may replace or add players up until match time to avoid empty or shared Slot charges (subject to Club acceptance).
  • Credits: Clubs may issue in-house credits for no-shows/unfilled matches at their discretion, but this is not guaranteed and is completely at the discretion of each Club and is outside of CourtPro's control.

IV. Cancellations (tournaments)

  • No cancellations within 24 hours of tournament start.
  • Credits may be issued at the Club's discretion only if a valid reason is provided with advance notice.

V. Payment methods

  • Accepted methods include credit/debit cards and in-house accounts (where offered by Clubs).
  • Cash payments may not be supported once Clubs fully transition to digital methods (at club's discretion).
  • If using an in-house account, ensure it has sufficient funds; insufficient balance prevents new bookings.

VI. Refunds

  • All payments are non-refundable.
  • The only exception is when a Club, at its sole discretion, issues an in-house credit for future use.
  • Refund requests, including for no-shows or late cancellations, regardless of reason, will not be honored.

VII. Merchant of record

In some regions, the Club is the merchant of record. In others, CourtPro may act as merchant of record. The charging party will be shown on your receipt.

5. Premium Features

Premium Users may receive:

  • Advanced performance statistics and match history (future)
  • Waived CourtPro platform booking commissions
  • Priority alerts for court availability (future)
  • Featured placement for Golden Matches (future)
  • Premium badge identification (future)

Note: Premium does not waive Club fees (e.g., court charges, late cancellations, tournaments).

6. Club Policies

Each Club offering services through the App is an independent operator and may establish its own rules, regulations, pricing structures, membership options, booking policies, and cancellation policies (collectively, "Club Policies"). CourtPro does not set, control, or guarantee the enforcement of Club Policies, and Users acknowledge that they are bound by such Club Policies when engaging with a particular Club.

Where there is any inconsistency between these Terms and a Club's Policies, the more restrictive policy shall prevail unless prohibited by applicable law. Users are solely responsible for reviewing and complying with the Club Policies of each Club with which they engage. CourtPro disclaims any responsibility or liability for disputes arising between Users and Clubs relating to Club Policies, fees, cancellations, memberships, or services.

7. Liability & Safety

Users acknowledge and agree that participation in sports, recreation, and related physical activities inherently carries a risk of injury, illness, or death. By using the App and/or booking facilities or services through CourtPro, Users voluntarily assume all risks associated with such participation.

CourtPro does not own, operate, or control the Clubs or their facilities, nor does it supervise or monitor Users' activities. Accordingly, CourtPro shall not be liable for any injury, accident, property damage, theft, loss, illness, or other claim that may occur during, or as a result of, activities arranged through the App.

Users are required to:

  • Follow all posted and communicated Club safety rules and regulations.
  • Use appropriate equipment, attire, and protective gear as required by the activity.
  • Obtain appropriate health clearances before engaging in physical activity.

To the fullest extent permitted by law, Users release and hold harmless CourtPro LLC, its affiliates, officers, employees, contractors, and licensors from any claims, demands, damages, or losses arising out of or in connection with their participation in activities arranged through the App.

8. Privacy & Data

CourtPro collects, processes, and stores personal data in accordance with its Privacy Policy (available within the App), which is hereby incorporated into these Terms. By using the App, Users consent to such collection and processing.

Users may manage, update, or delete their data through their account settings. CourtPro implements commercially reasonable administrative, technical, and physical safeguards designed to protect the confidentiality, integrity, and availability of User data. However, Users acknowledge that no system is completely secure, and CourtPro cannot guarantee the absolute security of information transmitted or stored within the App.

CourtPro may retain certain data as required by law, for legitimate business purposes, or for recordkeeping obligations even after account deletion. By using the App, Users expressly consent to the transfer and storage of their data in jurisdictions where CourtPro or its service providers operate.

9. Intellectual Property

The App, including but not limited to its software, code, design, features, trademarks, service marks, trade names, logos, and content (collectively, "CourtPro IP"), is and shall remain the exclusive property of CourtPro LLC or its licensors. Except as expressly permitted in writing, Users may not copy, modify, distribute, sell, sublicense, reverse engineer, or otherwise exploit any CourtPro IP.

Users retain ownership of any content they submit, upload, or transmit through the App ("User Content"). By submitting User Content, Users grant CourtPro a worldwide, non-exclusive, royalty-free, transferable, sublicensable license to use, reproduce, modify, adapt, publish, display, and distribute such User Content solely for the purposes of operating, providing, and improving the App.

CourtPro reserves the right to remove, disable, or restrict access to any User Content that violates these Terms, infringes third-party rights, or is otherwise deemed objectionable at CourtPro's sole discretion.

10. Suspension & Termination

CourtPro reserves the right, in its sole discretion, to suspend, restrict, or terminate a User's account and/or access to the App, with or without notice, if:

  • The User violates these Terms or applicable law.
  • Fraud, abuse, or misuse of the App is suspected.
  • Unauthorized payment activity, chargebacks, or disputes are initiated.
  • Security or operational risks to CourtPro, Clubs, or Users are identified.

Upon termination, Users lose access to all App features and data associated with their account. Termination does not relieve Users of obligations incurred prior to termination, including outstanding payments.

Users may delete their accounts at any time through the App. Premium or paid subscription fees, where applicable, are non-refundable upon termination or cancellation, except where required by law. CourtPro shall not be liable for any damages, losses, or claims arising from suspension or termination of an account in accordance with these Terms.

11. Dispute Resolution

Users agree to first attempt to resolve any disputes or claims by contacting CourtPro Support. If a resolution cannot be reached, disputes shall be governed by and construed in accordance with the laws of the jurisdiction designated by CourtPro, without regard to its conflict of law principles.

To the maximum extent permitted by law:

  • All disputes shall be resolved on an individual basis. Users waive any right to participate in className actions, consolidated claims, or representative proceedings.
  • Users agree to indemnify, defend, and hold harmless CourtPro LLC, its affiliates, officers, employees, contractors, and licensors from any claim, demand, liability, damage, cost, or expense (including legal fees) arising from:
    • (i) their use of the App,
    • (ii) violation of these Terms, or
    • (iii) infringement of third-party rights.

Liability Cap: CourtPro's total liability for any claim shall not exceed the greater of: (a) the total amount paid by the User to CourtPro in the twelve (12) months preceding the claim, or (b) fifty U.S. dollars ($50 USD).

12. Changes to Terms

CourtPro may update these Terms at any time. Notice will be given where legally required. Continued use of the App after updates constitutes acceptance.

13. Contact

For questions or support, contact:
πŸ“§ developer@courtpro.com

court_pro
Β© CourtPro, 2024. All rights reserved. Terms & Conditions apply.